Returns & Exchanges
At silolis, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing